top of page

Data Privacy Information
Revision date: 18.04.2023

1. General Information
1.1 Contact information of data protection manager

Michael Walde

FirstH2 Systems GmbH

Industriegebiet Süd E4

63755 Alzenau


Phone: (+49) 6188-99 44 84


1.2 Definitions

Using our website or e-mail services, you are accepting our regulations of this data privacy information. Our data privacy statement should be simple and understandable to everybody. As a rule, the data privacy statement utilises the official terms of the General Data Privacy Regulation (GDPR). The official definitions are explained in Art. 4 of the GDPR.

2. Data privacy information for website user and visitors

2.1 Scope of application

The following document contains information stating how your data, which is recorded due to the use of our website, is handled. Your data is processed in accordance with the statutory data privacy provisions. If links to other websites are provided, we do not have any influence or control over the linked content and the local data privacy regulations. We recommend examining the data privacy statements of the linked websites in order to determine whether and to what extent personal data is recorded, processed, used or made available to third parties.

2.2 Data processing for funcional purposes

We record the listed data in order to ensure that the website connection is established smoothly and that the users are able to use the website comfortably. Furthermore, the log file serves to evaluate the system security and stability as well as perform administrative tasks. The legal basis for the temporary storage of data / log files is Art. 6 Para. 1 lit. f of the GDPR.

When you visit our website, or use its services and use services delivered by third parties – e. g. Facebook, Google and others -, it is a technical requirement or integral part of your use of those third parties services to transmit data to our web servers via your Internet browser. The following data is recorded during a current connection for communication between your Internet browser and our web server:

  • Visited domain

  • Date and time of the request

  • Page from which the file was requested

  • Access status (file transmitted, file not found, etc.)

  • Utilised web browser and utilised operating system

  • IP address of the requesting computer

  • Transferred data volume

The above listed data are processed to guarantee a connection to our server and website without any technical problems, to get high efficiency and convenience while using and visiting our website. In addition the log data are serving for system security and stability or administrative purposes.

The legal basis for processing the data is our legitimate interest in responding to your inquiry according to Art. 6 Para. 1 lit. f of the GDPR.

In the context of data transmission by third parties you are using, the data privacy regulations of those third parties have to be applied., about which you get information on their websites.

2.3 Data processing of personal data

Personal data, which are processed via our services, can be information, e.g. name, e-mail address, address, phone numbers, IP-addresses etc. If we combine personal data with non-personal data, we treat them as personal data as long, as they are existing in such a combination.

If you contact us via the contact form or by means of e-mail inquiry, the details that you provide in the aforementioned form or e-mail incl. your contact data provided in order for the inquiry to be processed will be stored by us to elaborate your requests or concerns.

2.4 Cookies and other tracking tools

If you are visiting our website or using the services on this website, we authorized our hosting supplier Inc. to use Cookies and other analytic tools. Those tracking technologies are serving to establish a convenient and efficient navigation on our website, for maintaining a high safety level and to prevent online fraud.

You can determine whether and to what extent you wish to accept cookies with the aid of your browser settings. You also can delete cookies there. In addition the Cookie- and data privacy regulations of the Inc. have to be considered and applied.

2.5 Plugins

A lot of software like graphic design programs, media players, readers or internet browsers support their inherent functions in the basic version. In addition, those programs are using extensions like Plugins or Add-ons. Those are tiny program files used to adapt or to enlarge software capability to own purposes or concerns.

By using the Plugins or Add-ons, we are providing you with the opportunity to learn more about our company and our products. This enables us to improve our offers and makes them more interesting for you as the user. Art. 6 para. 1, 1st sentence letter f of the GDPR forms the basis for the use of the Plugins or Ad-ons.

2.6 Data transfer to third parties

We can transfer date to third parties in the case

  1. those data are used by our suppliers to host our online services (e. g. storage of third party hosting data, supply of technical support, receiving of e-mails and so on,

  2. you have provided explicit consent for this according to Art. 6 Para. 1 S. 1 lit. a of the GDPR,

  3. we have explicit pointed out those transfers in the context of visiting our website or using the services on our website,

  4. that forwarding according to Art. 6 Para. 1 S. 1 lit. f of the GDPR is required to enforce, exercise or defend legal claims and there is no reason to assume, that you have an overriding and legitimate interest in the non-forwarding of your data

  5. that there is a legal obligation for forwarding according to Art. 6 Para. 1 S. 1 lit. c of the GDPR,

  6. it is necessary according to Art. 6 Abs. 1 S. 1 lit. b of the GDPR for the processing of contractual relationships with you.

 Beyond that no personal data will be transferred to third parties.

2.7 Location of data storage

Data can be stored and processed on servers inside the EU or in the US, as far it is necessary for a supplying you with a well operating service and the allowance in the context of data privacy regulations and laws.

2.8 Period of data storage

Data will be stored as long, as it is necessary to maintain our services, to fulfill our contracts or if legal duties require the data storage. Data will be deleted when it is no longer required for these purposes or you exercise your right to withdrawal or objection and if it is not contrary to the requirement of legal duties or any contracts.

We can correct, complete and delete data in the case those are wrong or incomplete after our own consideration.

For the data storage by our hosting service Inc., the appropriate data privacy information of Inc. have to be applied.

3. Data protection information for customers, suppliers and other business partners, interested parties and applicants
3.1 General information

For the electronically data processing and storage the information according to chapter 1 and 2 according to this data privacy regulations have to be regarded additionally.

3.2 Content of processed data

We only process data that is related to the initiation of a contract and its fulfilment or  pre-contractual measures. This may be general data about you or employees of your company (name, address, contact data etc.) as well as further data, if necessary, which you transmit to us in the context of getting information about our products, or the initiation and fulfilment of a contract.

3.3 Data transfer to third parties

Within our company, we only pass on the data according to chapter 3 of this data privacy regulation

to those areas and employees, who require this data to fulfil contractual and legal obligations or to implement our legitimate interests.

Otherwise, data is only passed on to recipients outside the company if

  1. this is permitted or required by law,

  2. if the transfer  is necessary to fulfil a contract or, at your request,

  3. for the implementation of pre-contractual measures, or for the processing of contractual relationships with you or your party

  4. if we have your consent or if we are authorized to provide information.

Under these conditions, recipients of personal data may include, for example:

  • External tax advisors,

  • public bodies and institutions (e.g. public prosecutor's office, police, supervisory authorities, tax office) where there is a legal or official obligation,

  • credit bureaus, such as CreditSafe, Bisnode and elektronischer Bundesanzeiger,

  • recipients to whom the transfer is directly necessary for the purpose of establishing or fulfilling a contract.

3.4 Period of data storage

If necessary, we process and store your personal data for the duration of our business relationship or for the initiation or fulfilment of contractual purposes.

In addition, we are subject to various storage and documentation obligations arising from the German Commercial Code (HGB) and the German Fiscal Code (AO), among other regulations. The retention and documentation periods prescribed there are two to ten years.

Finally, the storage period also depends on the statutory limitation periods, which, for example, according to §§ 195 et seq. of the German Civil Code (BGB), are generally three years, but in certain cases can be up to thirty years.

4. General information according to the data privacy regulations according to chapter 2 and 3
4.1 Right in the context of data storage and processing

Information of the affected persons rights that the applicable data privacy laws entitles you to with regard to the processing of your personal data in terms of the responsible body is provided below:

  1. According to Art. 15 of the GDPR, you have the right to demand information concerning your personal data that is processed by us. In particular, you can demand information concerning the processing purposes, the category of the personal data, the category or recipients to whom your data was or is disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of use or objection, the existence of a right to complaint, the origin of your data if it was not recorded by us as well as the existence of automated decision-making incl. profiling as well as, where necessary, meaningful information regarding its details.

  2. According to Art. 16 of the GDPR, you have the right to immediately demand the correction of incorrect personal concerning you or the completion of your personal data that we have stored.

  3. According to Art. 17 of the GDPR, you have the right to demand the deletion of your personal data stored by us provided that processing is not necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to enforce, exercise or defend legal claims.

  4. According to Art. 18 of the GDPR, you have the right to restrict the processing of your personal data if the accuracy of your data is disputed, processing is unlawful but you reject the deletion of it and we no longer require the data but you require it in order to enforce, exercise or defend legal claims or if you, in accordance with Art. 21 of the GDPR, have objected to the processing of the data.

  5. According to Art. 20 of the GDPR, you have the right to demand the provision of your personal data that you have provided to us in a structured, common and machine-readable format or to demand its transmission to another responsible body.

  6. In accordance with Art. 77 of the GDPR, you have the right to make a complaint with a supervisory body. In order to do so, you can usually contact the supervisory body in the Federal State in which our aforementioned headquarters is located or, where necessary, that of your usual residence or workplace.

  7. Right to withdrawal of issued consent according to Art. 7, Para 3 of the GDPR: You have the right to withdraw consent given at any time for the processing of data with effect for the future. In the event of withdrawal, we will delete the affected data immediately provided that there is no legal basis for further processing to be carried out without the need for consent. The withdrawal of consent does not affect the consented processing which took place until the point of withdrawal.

  8. Provided that your personal data was processed by us on the basis of legitimate interests according to Art. 6 Para. 1 S. 1 lit. f of the GDPR, you have the right according to Art. 21 of the GDPR to object to the processing of your personal data if this is due to reasons that are a result of your particular situation. If the objection concerns the processing of personal data for advertising purposes, you have a general right to objection without the need to provide a reason why.

 If you would like to exercise your right to withdrawal or objection, contact the data protection officer according to chapter 1.

Please note that the withdrawal will only take effect in the future. Processing that took place before the withdrawal is not affected by this. Please also note that we may need to retain certain data for a period to comply with legal requirements (see Section 3.4 of this Privacy Policy).

4.2 Changes to our Data Privacy Statement

Where necessary, we reserve the right to change or update this data privacy statement whilst considering the valid data privacy regulations. By doing so, we can modify them to keep in line with the current legal requirements and to take changes to our services into consideration, e.g. when introducing new services. The respectively current version applies for your visit to our website.

bottom of page